Getting Started

How to create an Au Pair profile

To create an Au Pair profile on AuPair.com, start by completing the free registration and providing basic information such as your personal details, preferences, and contact information. During this step, you can also begin writing sections where you introduce yourself and describe the Host Family you are looking for. After submitting the form, confirm your email address using the link sent to your email inbox to activate your account. Once your email is confirmed, you can finish your profile by adding more details, a personal letter, and photos. When your profile is ready, you can start browsing profiles and contacting potential matches.

How to create a Host Family profile

To create a Host Family profile on AuPair.com, begin with the free registration and provide basic details about your family, contact information, and your preferences for an Au Pair. You can then fill in additional sections such as “About your family”, “Au Pair accommodation”, and “Letter to the Au Pair” to introduce your household. After submitting the form, confirm your email address through the link sent to your email inbox to activate your account. Once your account is activated, you can complete your profile and start searching for candidates who match your expectations.

What information is allowed and not allowed on AuPair.com

Profiles on AuPair.com should include general information about you and your family, your experience, and your expectations, but certain details cannot be shared publicly. Contact information is not allowed in profile descriptions, photos, or any visible sections of your profile. This includes full names, phone numbers, email addresses, home addresses, social media links, or external website links. If such information is added to descriptions or photos, it will be removed, and repeated violations may lead to account blocking.
 
These rules protect your security and follow the platform’s payment policy, as information in profiles may appear in Google search results and could be misused by scammers. Contact details should therefore only be shared through personalized messages on the platform. However, the contact information you provide during registration may be visible to Premium users if you allow it in your settings.

What happens after registration

After registering on AuPair.com, complete your profile and browse potential matches that meet your search criteria. You can add interesting profiles to your favorites (the user will be notified) and start contacting them through the platform. If one of you has a Premium membership, you can exchange personalized messages; otherwise, you can send a standard automated message to show interest. It is recommended to contact several new matches daily and arrange at least three video calls with suitable candidates to get to know each other better. During these conversations, discuss expectations, daily routines, and living arrangements. Once both sides agree on the details, the Au Pair contract should be completed and signed before the stay begins.

How matching works on the platform

Matching on AuPair.com is based on the preferences in your profile and your search criteria. Au Pairs and Host Families can browse suggested matches and use filters such as country, nationality, languages, availability, childcare experience, and others. You can save interesting profiles to your favorites and send a message to start a conversation. If one of the users has a Premium membership, personalized messages and free communication on the platform are possible. After connecting, it is recommended to have at least 3 video calls to decide if you are a good match.

Free vs paid features explained

On AuPair.com, registration and creating a profile are free for both Au Pairs and Host Families. Free users can browse profiles, add people to their favourites, receive contact requests, and send 20 standard messages to new users daily to show interest. However, some communication features are limited: if neither of the users has a Premium membership, they cannot exchange personalized messages. With Premium membership, users can send personalized messages, start conversations freely with both Basic and Premium users, and access additional contact details and Premium materials. Premium membership, therefore, makes it easier and faster to communicate with potential matches.

How long it usually takes to find a match

The time it takes to find a match on AuPair.com depends on several factors, such as the host country, availability dates, childcare experience, and how complete and attractive the profiles are. Au Pairs and Host Families should clearly describe their expectations, daily routines, and preferences. It is important to stay active on the platform, regularly contact new potential matches, and respond to messages. Keeping your search criteria flexible can also help you find a match more quickly. Before making a decision, it is recommended to have at least 3 video calls to discuss responsibilities, schedules, and living arrangements. In most cases, finding the right match can take from one week to a few months.