Au Pair & Host Family Help Center | Expert Advice & FAQs

Procedure in case of complaintsConflict resolution guide

getting started
Getting Started
Profile tips, visibility, moderation rules
Profiles
Profiles
Profile creation, tips, visibility, matching
Matching
Matching
Search, filters and preferences, availability
Messaging
Messaging
Safe contact, first messages, video calls
Safety
Safety
Safety tips, reporting users, scam prevention
Legal
Legal
Understand the legal basics of an Au Pair stay
Payments
Payments
Our membership, payment methods, and refunds
Technical
Technical
Login help, email issues, visibility & privacy
During the Stay
During the Stay
Tips and guidance during the Au Pair’s stay
In Case of Conflicts
In Case of Conflicts
Resolve communication problems and rematches
Other Programs
Other Programs
Explore alternative programs on AuPair.com

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