au pair

Privacy Policy Agreement highly values the protection of your privacy and security. respects the legislation concerning privacy and personal data protection. abides by the governing laws of the Federal Republic of Germany and the European Union legislation.
This Privacy Policy provides the user with all the measures taken to protect his/her privacy. Hereinafter are described, for the users and the visitors of the website, the type of data that are collected, the reasons and the ways in which the data are treated and processed.In the moment you use the services of and give your personal information, you accept and agree to the rules formulated in this Privacy Policy agreement.
If a registered user no longer wishes to use the services of, he/she always has the right to revoke his/her consent for the use of personal data in accordance with the law. In that case, asks for a written statement through an email. The mail will be sent by the address: info [at] aupair [dot] com. Consequently, all collected personal data will be permanently deleted and it will not be possible for any user/visitor/third party to recollect them from the system.


Collection, processing and the use of personal data

In order to run the provided services by it is necessary to collect and process personal information. Compulsory fields are indicated through (*) and are necessary for the actual functioning of
The registration form on provides the basis for an exchange. Therefore, it is extremely useful to be as precise as possible when creating the user's profile.
With every visit to the page usage data will be transmitted by the Internet browser and log files (server log files)will be stored: the retrieved Web page, Message Name of successful retrieval, file, browser type and version, date and time of access, amount of data transferred, the operating system of the user, IP address, referrer URL (page you visited before) and the requesting provider.
In order to register as a host family and use the services, asks for:
  1. Email
  2. First name
  3. Last name
  4. Address
Relevant information about the family (for example number of family members, languages spoken, occupation of the parents, nationality, religion, children age and sex, family age group)
Other information that is useful for the research through
With the registration, the user gives relevant information to other users and all website visitors. This visible information includes but is not limited to: first name, images (uploaded photos), description text, location (state, town), family details (how many members, children age and sex, religion, occupation, family age group, nationality) and matching criteria for au pairs.
In order to register as an Au Pair and use the services, asks for:
  1. Email
  2. First name
  3. Last name
  4. Address
  5. Date of birth
  6. Nationality
  7. Occupation
  8. Other information useful for research through
With the registration, the user gives relevant information to other users and all website visitors. This visible information includes but is not limited to: first name, images (uploaded photos), description text, location (State, Town), other relevant details such as marital status, family members, occupation, spoken languages, desired family criteria, health status/allergies/special diets, education, driving license, religion, height.
In order to register as an au pair agency and use the services, asks for:
  1. Email
  2. Agency name
  3. Name of the agency representative
  4. Address
With the registration, the user gives relevant information for research to other users and all website visitors. This visible information includes agency name, address, website address, phone number, a brief description of the agency.
The email address you provide when you register on our website is strictly confidential and will remain hidden from all the other users at all times; your email will never be visible. The Email contact will be visible only to employees in order to guarantee security and protection to all users.
  1. The complete name will be visible for premium members.
  2. The complete address will be visible for premium members if the user has not restricted the information in the profile settings. 
  3. Phone contact details will be automatically visible for premium users in the list of favorites. However, the user can either change the settings into visible for all premium members or entirely restrict the visibility. 
  4. The moment a premium member agency is classified by as trustworthy, it gets access to the contact details provided by users.
Once a visitor registers on that person allows to collect, process and use his/her personal data. Both, other users and premium membership users are allowed to contact the user through the internal messaging system.
Au reserves the right to contact any member at any time regarding any membership-related problems or questions.

Disclosure of personal data to third parties

To maintain the quality of our services, data that contain personal contents will only be disclosed to third parties if they constitute a potential arrangement for a job. Every user gives his/her consent to this disclosure in advance through the registration process.
In the case of fee-based services, the data required by the user to perform the payment will be transmitted to the payment operators (listed in our Payment Options) with the exclusive purpose of completing the payment. Each user gives consent to this data transmission, for further information it will be necessary to read the Privacy Policy agreements of the payment operators.
With the exception of these two cases, no data will be disclosed to third parties.

Data Retention

Our service will retain the information that was provided by users as long as the account exists on our platform. The data might be used to comply with our legal obligations, resolve and ensure a safe environment for our users. Users of have at all times the right to modify or delete the personal data that is stored on the website.
Right of Information
As a user of our services, you have the right to ask for information regarding your personal data at any time. The information requested can be provided through email or postal service.

Anti-Spam Policy does not send any commercial emails or any form of spam. If you received a spam message which you believe to be a scam, please contact our support team immediately. 

Use of analysis programs

The website uses Google Analytics, a web analytics’ service provided by Google Inc. ("Google").
The Google Analytics’ service uses "Cookies", text files that are stored on your computer, to help analyze how users use the website.
All information generated by cookies (including your IP address) will be transmitted to Google servers located in the United States of America and stored there.
Google will use this information to evaluate and analyze the website and internet usage and create reports based on the collected information.
Google may also, according to the law, transfer this information to third parties that are evaluating the information on Google’s behalf.
Google will not associate your IP address with any other data held by Google in conjunction.
You may refuse the Cookies by selecting the appropriate settings on your browser; however, we point out that in this case you may not be able to use all the features of this website appropriately.
By using this website, you agree to the processing of data by Google as described above and for the purposes set out.

Using Social Plugins uses various social media platforms ("plug-ins") and social networks (e.g. Facebook, Instagram, Google+). The Plug-ins are marked with a logo and are designed to connect the users' browsers directly to the servers of the social networks.
The processing and use of data by the Social and the related rights and users´ settings are set out in the privacy policies of the respective platforms (eg. Facebook, Google+).
By creating a profile on the user agrees to the fact that his/her profile, without the mention of his/her name and contact details, may appear on eg. Facebook or Google+.
If the user does not agree, in order to avoid the collection of the data through Plug-ins and Social Networks, the user needs to log out from the relevant websites before he/she visits

Links to other websites features links to websites that are not controlled by our team. All the information presented on other websites is not the responsibility of In addition, this website is not liable for the privacy policies or material presented on such websites. 

Evaluation of User's behavior

Through the registration on the IP address and the time of the registration will be saved. database will automatically save the time and place of all the users’ logins.
Through the registration the user allows to treat the personal data for necessary analysis and research in order to maintain the high standards of quality and safety of the offered services. This allows to identify and block scams or inappropriate behavior. However, denies any responsibility for inappropriate contents present on the website.

Current state of the art

The user is aware that at the current state of the technology data protection for data transmission through Internet is not yet fully guaranteed. In particular, emails or messages sent through social media or apps cannot guarantee that the content is fully protected.  The user understands and accepts that the transmission of data through the Internet is done at his/her own risk. is not responsible for the content exchanged through third party apps or other websites. 

Pro Aupair